We provide high-touch, flexible, holistic support and care for your members and patients. Take the stress off their chart.
The best bedside manner
We care about people. It’s in our DNA as a company, and we hire talented brand specialists who focus on customers above all else. Your customers are in safe hands.
Speedy response time
Health can’t wait. We aim to resolve all customer support needs on the first contact, as quickly as possible. Say goodbye to long wait times and hello to excellent patient support.
World-class benefit support
We have years of experience in the healthcare industry and know how to create seamless support when it comes to accessing employer benefits. Our team will help scale benefits for large or small groups, and help your clients align their benefits for employee support.
Insurance experts
It should come as no surprise that we know health insurance. We manage all your client questions about benefits, including coverage, co-pays, deductibles, claims, balances, payments, and more. We also help with eligibility, coverage inquiries, enrollments, and pre-certifications.
Scale your healthcare team
Let us do the work for you – we’re an extension of your business and your team. We aim to resolve cases at the first contact and manage customer engagement every step of the way. That way, your team can focus on what they do best.
Their privacy, our promise
We are committed to the privacy and safety of your patients, members, providers, and payers. We have a rigorous system for meeting HIPAA requirements and the highest standards of data security.
