CUSTOMER EXPERIENCE MANAGEMENT

Make Business Personal

Here at Prismatic BPO System, we have a different approach to customer experience managementpowered by technology, perfected by people. When it comes to customer satisfaction, the person at the other end makes all the difference.

Who We Work With

Over 200 of the world’s leading brands have entrusted us with their customers.

Think of us as
your Brand Ambassadors.

Brand loyalty is what we do. Our world-class employees receive the best in training and coaching so they eat, sleep, and breathe your brand. We selectively match our specialists to each brand so they embody your culture at every customer touchpoint.

Our clients consistently see increases in sales, retention, and conversions after switching to our team. Your brand is our brand–and you deserve only the best.

Industries we serve

No matter your industry–we’re in your corner. We’ve helped companies across wildly different brands
change the game with customer experience management.

Retail & Ecommerce

Automotive

Health Care

Financial Services

Education

Travel & Hospitality

We are the omnichannel, human-first customer experience experts.

Our customer-focused strategies help you improve customer service results across any platform, anywhere.

Over 40 years of experience

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Recognitions for our
personalized customer experience

We’ll help you reach your
customer experience goals.

Customer Support

Business impact begins and ends with people. We bring a customer-obsessed mentality to every touchpoint and exceed customer expectations every step of the way. We also use the best tools in the business to ensure seamless customer outcomes.

Sales

Use our extensive data analytics and cross-selling tools to increase your average order value and boost sales across your entire product inventory. Great customer service translates to higher conversions and retention.

Omnichannel

Meet your customers where they are, whether it’s voice, email, chat, mobile, social media, or SMS. We customize our services to your customer’s needs.

 

But you don’t have to take our word for it.

Hear from real brands experiencing real results.

Ready to tap into our industry
expertise?

Request a quote today